Senior Operations Manager
Zinc Network, Georgia
Job Description
Introducing Zinc Network
Zinc Network is an ISO certified certified U.S. small business with offices in Washington, D.C., London (HQ), Tbilisi, and Warsaw. Zinc conceptualizes and creates programs, interventions, and strategic communications campaigns around some of the world’s most complex problems from disinformation to extremism, media capture to authoritarianism.
Zinc has 80+ team members from diverse professional and cultural backgrounds, including diplomats, behavioural scientists, researchers, content producers, digital experts, and service designers. Zinc works with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office (FCDO); UN agencies and missions; and foundations.
Outline of the job
As a highly competent and experienced professional, the Senior Operations Manager oversees the operational aspects of our USG-funded projects. The ideal candidate will possess exceptional leadership skills, a strategic mindset, and a proven track record of successful project management within the development sector.
Responsibilities
· Develop and implement operational strategies aligned with project goals and USG requirements.
· Understand client contracts, legal and commercial requirements of each project to ensure effective delivery.
· Manage all financial, contractual and logistical elements of projects from inception to close-out.
· Ensure projects are undertaken and deliverables produced within the scope of the contract and its terms and conditions.
· Coordinate high volume travel logistics working to the projects policies and regulations.
· Oversee budgeting, financial reporting, and expenditure tracking in compliance with USG regulations.
· Manage procurement processes, logistics, and supply chain operations to support project activities efficiently.
· Ensure adherence to relevant USG regulations, policies, and procedures. Identify and mitigate operational risks.
· Foster and maintain relationships with stakeholders, subcontractors, and partners to facilitate smooth project implementation.
· Collaborate with the Mamp;E team to track project progress, analyze data, and make operational adjustments as needed.
· as required, supervise and lead the assigned operations team, ensuring effective collaboration and coordination among team members.
· Ensure each project works to Zinc’s internal policies and procedures.
· Resource all projects in line with requirements and budgets using a mixture of internal staff amp; freelancers, making sure all contracting is in place.
· Obtain a good understanding of Zinc’s software and be able to troubleshoot any problems experienced within the team.
Requirements
·· Experience in managing projects from inception to close-out.
· Experience of operations or project management on USAID Assistance projects either as the prime recipient or subawardee.
· Knowledge of USAID financial regulations and reporting requirements.
· Experience working with project-based staff, providing logistical and financial oversight on projects.
· Demonstrated experience in coordinating and cooperating with a wide range of stakeholders.
· Experience in reviewing and approving project procurements, grants, and purchase order agreements.
· Experience in budget management, and experience of various accounting software.
· Fluency in English.
· Over 5 years of experience in a similar role.